UDDINGSTON-based James Donaldson Insulation (JDI) has announced the appointment of Laura Borland as business manager.
Laura has over 25 years’ experience in the construction sector working as branch manager at multiple businesses across the sector. She joined JDI in 2023 as branch manager and has now stepped into the leadership role, succeeding Ewan Brown who has retired after 12 years with the business.
In her role as business manager, Laura is responsible for operations across JDI and supporting continued business growth. Her focus is on ensuring an excellent service to customers, through on-time, efficient delivery; knowledgeable and personal customer service; and a wider range of high-quality products.
Steve Galbraith, MD of retail and distribution at the Donaldson Group, said, “We are excited to welcome Laura into the role of business manager at JDI. With decades of experience leading teams and branches, she has the expertise to guide the business as we continue to grow and evolve. We are continuously developing our product offering to meet demand and ensure we provide the best possible options for our customers. Laura’s knowledge and relationships will ensure we remain a prominent business the industry.”
Laura added, “I’m proud to take on this role at an exciting time for JDI. I was really drawn to the Donaldson Group as a family business with a shared ethos and commitment to upholding strong values. My focus is always on people – both customers and colleagues – and ensuring that everyone is happy with the environment we’re creating and the service we’re delivering. I’ve built up great relationships over the last year with JDI and I look forward to continuing to meet new customers as our business grows.”
