FIFE-based Muir Homes has been honoured with the Gold Award for Customer Satisfaction by In-house Research, following feedback from homebuyers.
The award is based on verified feedback from customers who completed their home purchase in 2024. Notably, Muir achieved a perfect 100% score for ‘Recommend a Friend’.
With over 50 years’ experience building communities across Scotland, Muir currently has developments in Laurencekirk, Stanley, Auchterarder, Pathhead, and Perthshire, with plans to expand into Kilmarnock and Dalgety Bay later this year.
Ash Sheikh, sales and marketing director, said, “As an independent housebuilder, we have always prided ourselves on delivering a first-rate service tailored to each buyer’s needs. It’s incredibly rewarding to see our efforts recognised with an outstanding 100% of buyers saying they would recommend us to their friends. As a family business, that kind of endorsement means everything to us.”
Tom Weston, chief executive at In-house Research Ltd, added, “We are thrilled to honour Muir Homes for their outstanding commitment to customer service. These awards acknowledge the dedication and customer-first approach of the entire Muir Homes team, which provides personalised service to each buyer and sets a gold standard for excellence in the new homes market.”
