DANDARA Scotland has achieved the highest accolade in the latest Home Builders Federation (HBF) annual New Homes Survey, achieving five stars for customer satisfaction for the fifth consecutive year.
The survey comprises responses from nearly 50,000 new build homebuyers. The results award housebuilders a rating based on responses to the questions, including how satisfied buyers are with their new properties, the service received during the sales process, and if they would recommend the housebuilder to a friend.
For Dandara Scotland to receive the five-star rating signifies that more than 90% of its customers would recommend their homes to a friend.
Tony Williamson, sales director at Dandara Scotland, said, “With the government’s ambitious plans to build 1.5 million homes in the next five years, it’s vital that these homes are not just built in quantity but also quality. At Dandara, we are leading by example, with 2025 marking the fifth consecutive year that over 90% of our consumers would recommend us.
“This is a fantastic success for Dandara, and it’s rewarding to see our employee’s hard work recognised, all thanks to our dedication to delivering five-star worthy customer service. As we continue to build homes across the UK, we hope our unwavering commitment to supporting customers with their homebuying journey, all the way through to when they move into first-class homes, will land us with a sixth consecutive five-star year.”
