Edinburgh-based all-trades start-up set for £1m turnover in first six months

Richard O’Donnell

EDINBURGH-based Emergency Repair, an all-trades national emergency repairs company, is on track to record a turnover of £1 million in its first six months of trading.

With 2,000 emergency trade specialists and experienced engineers on call across the UK, the firm covers the length and bread of the country, with all postcodes covered with a two-hour response time guaranteed.

Domestic and commercial customers can enter their postcodes online and after the firm checks the availability of local emergency trade professionals, they pre-pay for Emergency Repair to make their properties safe. If that time window is missed, they get their money back.

The model is said to have proved popular since launching last August, with more than 4,000 requests for rapid assistance having been lodged.

Glasgow and Edinburgh lead the way with the most emergency call-outs, followed by London and then Fife.

“There was a gap in the market and initially we were asked to provide this service offering by several of our large property management and insurer clients across Scotland,” said MD Richard O’Donnell, who also runs INSUREPAIR, the fire and flood restoration specialist.

“Our 24-hour emergency response service quickly brings local, certified trades directly to people’s doors when they need them the most. It’s the easiest and most secure way to access fully certified and vetted local tradespeople to make properties problem safe and secure.

“When an emergency arises, it can be a very distressing time so it’s important to be able to get to the job as quickly as possible and we pride ourselves on our two-hour response time or money-back guarantee.

“From roofers and carpenters to electricians, plumbers and heating engineers, we’re there when needed – right away. I like to look upon it as a local service with national reach and it feels good to be able to help people in their hour of need.

“The first six months since we launched have been a whirlwind but we never stand still. We are already looking ahead and formulating further growth plans for the future development of the business which will be rolled out in due course.”