NETWORK Rail has joined digital charity Mental Health Innovations in reminding people that help is ‘just a text message away’ this World Mental Health Day (October 10).
The message comes following the launch of the new Make a Connection campaign, which encourages people to text the word ‘Journey’ to 85258 to access the Shout Service – run by Mental Health Innovations – for free confidential mental health support 24/7.
Emily Middlebrough contacted Shout for help after feeling isolated at university and being diagnosed with bipolar disorder. She said that the ‘silent’ and ‘discreet’ nature of Shout appealed and helped to set her on a journey to recovery. Emily now writes about having bipolar disorder to show others they’re not alone and, having been inspired by the person who helped her when she needed it the most, has gone on to become a Shout Volunteer.
Emily said, “Just being able to message someone who would listen without judgement to all my worries and how much I was struggling with my diagnosis was a game changer. They didn’t tell me what to do or how to feel, instead empowering me to make my own decisions about my care and what I needed at that time.
“The experience has helped to shape the person I am today and I’d encourage everyone to talk about how they’re feeling. Reaching out for help and making that connection made a real difference.”
Dr Mark Ungless, director of data insights at Mental Health Innovations, added, “Making meaningful connections plays an important role in supporting good mental health and wellbeing. Shout is playing a crucial role in offering people the opportunity to make a meaningful, digital connection when they are feeling lonely and in distress.”
Louise McNally, suicide prevention lead at Network Rail, commented, “World Mental Health Day is a timely reminder that we continue to look out for each other and ourselves. That’s why we’re encouraging people to make that important connection through the Shout text message support service.”
