THE National Federation of Builders (NFB) has found that the ‘vast majority’ of its contractors have implemented a digital transformation.
Furthermore, a ‘substantial majority’ found that the digital transformation delivered sustainable business improvements.
The findings come from a digital straw poll conducted at the organisation’s Construction Summit conference and feature in the NFB’s new research briefing entitled Technological Transformation and Cyber Security Insights from Construction Contractors.
It also revealed that contractors have embraced digital transformation, found it successful, invested in digital-training, and are motivated by the business case to do so. Contractors are also taking cyber security seriously – with half of all those asked having an appointed person to lead their cyber defences and a third assessing their cyber risk on a monthly basis.
However, the NFB said there is still work to do. The survey found that there is a lack of strategic leadership for digital transformation and a lack of general awareness of cyber security policies and procedures within the company’s asked.
The findings:
Digital Transformation
- 8 in 10 contractors say they have implemented digital transformation in their company
- Two-thirds of contractors report sustainable business improvements from digital transformation
- The majority of contractors are motivated to undertake digital transformation because of competitive advantage
- Most contractors do not have a specific person responsible for digital transformation
- Only 20% of contractors have not yet invested in digital-related training for their staff
Cyber Security
- 24% of contractors said they had been cyber-attacked in 2022
- Half of all contractors said they have a senior person accountable for cyber security
- 1 in 3 contractors know they assess cyber risk on a monthly basis
- Only a quarter of contractors have one of the two Cyber Essentials certifications
- There is a lack of awareness about cyber policies within the companies, as 20% did not know whether they had been cyber attacked in 2022 or whether they had a senior person responsible for cyber security. 40% did not know how often they assessed cyber risk and a third didn’t know if they had a Cyber Essentials
Richard Beresford, chief executive of the NFB, said, “There is a general perception that construction companies don’t take technology, digital and data seriously but our results contest that misconception and give us strong reason to be positive about the sector’s approach to digital transformation. Contractors have shown themselves to be adaptable when it matters these past few years, and this snap-shot research shows the same is true for the industry’s ‘strategic’ challenges too.”
James M. Butcher, NFB director of policy, added, “This research helps us to help our members. It shows that we need to target our help and support to improving the strategic oversight and governance of digital transformation, as well using the key learnings from those who have successfully implemented change to advise those who have struggled. We also need to ensure that cyber security becomes something that all those in the business are aware of, because ultimately, you’re only as strong as your weakest link. We’ll be bringing forward further guidance and advice to do just that, later this year.”
