TOOLSTATION has announced the company’s customer app has surpassed one million downloads since launching in August 2021.
The milestone is said to represent a demonstration of the growth of the firm’s digital model and customer preference for choice when it comes to ways to shop.
Toolstation added that recent research by the business found that almost a third of customers now prefer to shop via the app.
Ryan Hill, head of digital at the provider of tools, accessories and building supplies, said, “Achieving one million downloads is an important milestone for Toolstation’s app and this achievement complements our printed catalogue and online offering, making it truly multi-channel. We expect digitally enabled sales to continue to grow over time as customer behaviour evolves.
“Our app makes it easy for tradespeople to work smarter and quicker by ordering to their nearest site or home and they can manage their accounts from their pocket. At just the tap of a button, our customers can check their credit accounts, pay balances and download their invoices, which means they can quickly wave goodbye to large amounts of paperwork.”
The app enables tradespeople to search over 25,000 products by category, through its search bar, or by type, price, brand and features, and have them delivered to their site or home. They can instantly check stock availability at their nearest store, save items for later through ‘saved lists’, and pay through the app. The ‘My Promotions’ offering means customers also receive exclusive app only offers.
