Contact centre opts for redesigned B-Listed Glasgow location

NATIONAL contact centre go-centric has relocated to new offices in Glasgow to create a ‘ground-breaking’ innovation hub following a period of rapid expansion.

Advised by real estate adviser Savills, go-centric has agreed a 10-year lease at 17 Renfield Street and will occupy the fifth floor of the city centre office building, which has been fully redesigned with facilities for call handlers, break-out spaces, relaxation and refreshment areas, and private pods all set behind a Grade B façade.

David Harper, chair of go-centric, said, “During the Covid pandemic our amazing call handlers shifted to home-based working, delivering vital services across the country. While we will continue with remote-working throughout the UK, we also want to ensure we offer the very best facilities for colleagues in our new innovation hub.

“We’re delighted to have worked with Savills to secure such an open, bright and welcoming hub in the heart of Glasgow city centre. The hub will be used by employees, and also be open to anyone in Glasgow who needs a place to print a CV, hold a last minute meeting or stop for breath with a coffee – with no agenda, no cost and no catch.”

Colin McGhee, director in the office agency team at Savills Glasgow, added, “This is a stunning Grade B-Listed building that has been refurbished to the highest standard. Its excellent city centre location and quality of accommodation made it an extremely appealing building for our client.”

Savills acted on behalf of go-centric while Knight Frank acted for the landlord, Topland.