HFD Group has announced that its serviced offices arm has become the first organisation in the UK to achieve a new global standard for facilities management.
Awarded by the British Standards Institution (BSI), the ISO 41001 quality mark recognises a range of management practices including the approach to reducing environmental impact, financial responsibility, building and facilities efficiency, and health and safety.
HFD currently manages a portfolio of 475,000 sq. ft. of offices on behalf of around 250 occupiers across Glasgow and Scotland’s central belt, including space at Strathclyde Business Park and Hamilton International Technology Park. HFD provides a range of services from security and landscaping to IT and connectivity.
Rosemary Hill, MD of HFD Offices, said, “We are committed to delivering the best service for our occupiers, and this latest accreditation reflects our drive for continuous improvement. The world of work is changing rapidly, and we recognise that occupiers need more flexibility and are placing greater importance on the environmental footprint of their operations – which are two major elements of the new ISO framework.
“Achieving globally recognised quality standards underlines our long-standing approach to efficiency, compliance and health and safety, and gives formal recognition to our range of management services. Through our serviced offices, we aim to support the development and growth of our occupiers by taking care of their facilities management and office needs, allowing them to concentrate on the day-to-day running and critical functions of their businesses.”