Customer satisfaction rated ‘top priority’ for new Doka CEO

Robert Hauser
Robert Hauser

ROBERT Hauser has been appointed CEO at formwork and scaffolding specialist Doka. succeeding Harald Ziebula, who is retiring from Doka after 21 years.

Hauser joined the company in 2018 and has been a member of the executive board responsible for the Middle East & Africa and East Asia & Pacific regions since last year.

Prior to joining Doka, Hauser worked for industrial services provider Bilfinger SE as a division head, where his responsibilities included the scaffolding division.

Prior to that, he was employed by PERI for 12 years, where he gained experience in the formwork business in various roles. His remit included responsibilities at the corporate headquarters, such as setting up and managing in-house consulting services, as well as managing the controlling and IT departments. Doka revealed he was also responsible for sales activities in direct contact with the customers, for example through regional management of the Middle East and Africa region and of Southern and Western Europe and the management of the Canadian branch.

“Our customers’ satisfaction is our top priority,” Robert Hauser said. Doka revealed he intends to move the company ‘even closer’ to the market under his leadership and to ‘accelerate’ digitalisation in the sense of intelligent methods and efficient processes.