Changing Places facility opens at Glasgow Queen Street as part of £120m redevelopment

A fully accessible toilet facility has been opened at Glasgow’s Queen Street station, as part of its £120 million redevelopment.

It forms part of Network Rail’s changing places initiative, which aims to help those with profound or physical disabilities use toilets safely and comfortably.

The rail management firm said that it is hoped the facility will give people the confidence to travel on Scotland’s railway.

The new facility includes an adult-sized changing bench, ceiling mounted hoist, peninsular toilet, height adjustable washbasin, non-stick floor, an emergency alarm, a colostomy shelf, and an accessible shower.

It is located in the basement area of the station, where the main toilets, lost property and left luggage also feature. It can be accessed via a lift next to the George Square entrance, which provides access from street level.

Kevin McClelland, Network Rail route delivery director for infrastructure projects, said, “Over the last four years, the remarkable transformation of Queen Street has sought to further enhance the passenger experience – from enabling faster, greener electric trains to run on the network, to creating a station that provides access for all.

“We want to ensure the requirements of every passenger are considered and met. The Changing Places toilet has helped to achieve this for those travelling with more complex care needs by offering greater reassurance when visiting the city.”