Family-run builders’ merchant brings award back to Scotland for first time

COWAL Building Supplies has been named Merchant of the Year at the 2021 Builders’ Merchants Awards.

The family run firm, which has branches in Balloch, Rothesay, Dunoon, Dalry and East Kilbride, scooped the award for the way in which it runs its business.

The judges described Cowal as a ‘very well-run independent builders’ merchant that takes its role in the community, its customers’ businesses, and its staff’s wellbeing very seriously and has succeeded as a result’.

The company fought off competition from merchants from across the UK to bring the award to Scotland for the first time. Founded in 1982 by the current MD’s father as a single branch, to service the family construction business, Cowal has grown steadily since and several generations of the Shaw family still work in the business today.

Stewart Shaw, MD of Cowal Building Supplies, said, “Cowal is the kind of business that builds relationships. Family values and excellent customer service lie at the heart of everything the business does. We are very proud that the way we do business has been recognised in these important national awards. It’s testimony to the whole team, at every branch, and how hard they have worked and continue to work.”

The firm was also praised by the judges for its support of the Building Materials industry as a whole. The company is an active member of the Builders Merchants Federation, The National Merchant Buying Society and buying group NBG.