EDINBURGH building firm Rollo Developments is celebrating after being voted Scotland’s Residential Renovation Company of the Year.
The company, which specialises in high-end properties in Edinburgh and the Lothians, was honoured at the inaugural Corporate Livewire Scotland Prestige Awards.
The awards recognise SME businesses which have proven to be the best in their market over the past year.
MD Sean Rollo paid tribute to his staff as lockdown restrictions continue to ease. “This award is a great boost for everyone in the business,” he said. “It has been the toughest 12 months since we set up six years ago and there were some really worrying times along the way. It was a big strain and a lot of pressure but hopefully we’re through the worst of it.
“We had to really focus on how we were operating and changed things to give us the chance to emerge from lockdown as strongly as we could. The staff have been brilliant and we couldn’t have picked up this accolade without their professionalism and dedication.
“Central to how we operate is the customer journey and making what can be a stressful experience as enjoyable and trouble-free as possible. I was determined to keep our high standards and I’m delighted that our hard work has paid off.”
The judging panel, headed by Prestige Awards founder and chief executive Osmaan Mahmood, considered aspects such as service excellence, quality of the product/service provided, innovative practices, value, ethical or sustainable methods of working, and consistency in performance.
Rollo Developments is now hoping to push on, having invested £100,000 in the refurbishment of its new headquarters.
“We invested a lot of money in our new premises and the lockdown probably hit at the worst possible time for us,” Mr Rollo added. “I don’t think we really knew just how badly the trade industry would be affected. With the various government funding schemes we qualified for, we were able to cushion some of the effects. We’re slowly getting back now and looking ahead with some optimism and being named Scotland’s No. 1 residential renovation company will give us all a boost as we plan our continued recovery.”
